Empathetic listening steps

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That gives our minds plenty of chance to drift and wander, whether we’re the one speaking or listening.

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In virtually every exchange of communication, each participating brain has room for 230-375 extra words’ worth of thought to float around.

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The human brain can process somewhere between 350 and 550 words a minute, while most people usually only speak around 120 words a minute. Your conversations will be smoother and more successful if you remember that every sentence in a conversation has a history, and you have to practice deliberate listening skills to understand that history better so you can understand the person behind it better. How many people do you know that approach a conversation as if it were a competition, going something like this: When I pause, you jump in with your thoughts when you pause, I jump back in so I can top your story or hijack the conversation back to my side.

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